Earth Spa reviews
The treatments were wonderful and definitely worth the money. The staff were all well trained professional and very welcoming, warm and friendly. However, the spa needs loads of work to feel more... more »
Been here several times, the staff is friendly and professional. Always done a full body massage, the music is relaxing and you get value for money. There also a wet and dry sona at no additional... more »
Enjoyed their service.
I and two friends went into the spa during the women's day weekend. I clearly ordered the advertised women's day pamper package, but my friend were discouraged from choosing different treatments as mine even though the duration of their treatments was the same as mine. We all then opted for the same treatment, the women's day pamper treatment, which turned out to be a waste of time and a real disaster. The package promised a full mani and pedi, fullbody massage and a facial; we swapped our facial treatments for some time in the steam room. We did not receive our mani and pedi because it was later explained that the therapists decided to scrub our feet instead, and when we complained we were told that we could come back the next day at 7am for a hand filing and buffing. All the way from Haenertsburg. The ladies were so arrogant and didnt even have any regrets. The spa is beautiful but we were really disappointed with how the three of us had to undress in the therapy room and be massaged with our bags there. When asked whether there are lockers for our clothes so we could go and relax in the steam room, we were told that we should leave our clothes there, they will watch over them and nothing would happen. That is really unprofessional. The biggest turn off was having three women dressing up in one tiny therapy room while the therapists were busy stripping off the linen in our presence. This was a awful spa experience.
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